Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
EVRI, however if EVRI does not deliver to your location we can ship your parcel via Royal mail, just contact us and let us know, this will increase the price of your subscription by £1.
I was getting fomo seeing everyone sharing their wordy and wild sweater that I had to order as well! The quality is amazing. I would say it’s a good size too, I ordered a small and it’s a good, slightly loose fit (I’m size 8-10) it arrived really nicely packaged and quickly. Thank you so much!
The best Subscription box! Alice always puts so much work into each month’s box and this jumper shows it, the quality is so amazing. Everyone has commented on how soft it is!
absolutely blown away - I snapped up one of the leftover subscription boxes because the design of this sweater is gorgeous and it's even better in person, I've been living in it ever since it arrived! the book choice was one I've not heard of but sounds fantastic. Delivery was incredibly prompt, email communication was great and I'm really impressed. Thank you so much!
I adore the subscription box! The jumper in this month’s box was such good quality, cosy and a great fit! I am loving all of the products in every box, such high quality and cute designs. I also like that if I am not keen on the book choice, I can change it, and there is always lots of choice!
This was my first box from wordy & wild. I was beyond impressed with the blanket, as well as the book selection. I've signed up for the recurring subscription. So excited!
This is the best monthly self love package This month’s sweatshirt though exceeded its usual standard. So soft as well as witty. Interesting title included too (let’s not forget the book). Great customer service