Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
EVRI, however if EVRI does not deliver to your location we can ship your parcel via Royal mail, just contact us and let us know, this will increase the price of your subscription by £1.
Let customers speak for us
from 670 reviews
Fabulous box
Was thrilled with what was in the box for the cost loved it.
Bought the December box and the bobble hat. All lovely products and got a fantasy book I can’t wait to read. Thank you so much, so excited for the January box!
The quality, the attention to detail! This is not just book tatt that we don’t want, this is genuinely used products day to day. Best subscription box out there!
First ever subscription box as have been searching high and low for one worth the money.
And wow this one did not disappoint. Even down to the doodle drawings on the packaging!
Just seen January’s and box and I beyond excited!
This was my first box and I just loved it! The items were well made and wholesome and there appears to be so much flexibility regarding the book to avoid duplicates. I’m so pleased I subbed and I can’t wait for January’s box!!