Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
EVRI, however if EVRI does not deliver to your location we can ship your parcel via Royal mail, just contact us and let us know, this will increase the price of your subscription by £1.
Let customers speak for us
from 568 reviews
Amazing
The blanket is so gorgeous, the candle smells divine and I'm excited to read the blind book I received. Great value and super quick postage. Thank you so much 🙂
Absolutely incredible. I cannot fault any of my orders from Alice, and although she has had some supply issues, her communication and solutions have been beyond acceptable.
This is hands down my favourite product so far. I have loved getting cosy with my blanket. Beautiful quality from a wonderful business.
My first box and wow what a stunner!
Gorgeous book that I’ve not even seen before, the blanket is divine!!!!and a beautiful classy candle that fits in beautifully on my bookshelf until I’m ready to use it. I’ve used it every day since recovering it. Such unique products that you wouldn’t find elsewhere!
Such a nice little monthly treat to myself! Thank you x
I swithered for along time to sign up but I'm so glad that I did. The quality of the items are superb. Looking forward to reading with my cosy blanket. Thank you ☺️
In my opinion, the best book subscription box! The value for money is amazing and so is Alice. Unfortunately, due to absolutely no fault of her owe the September box didn’t go as smoothly as normal but Alice went above and beyond to ensure that everyone got their box as soon as possible. I would recommend this box to anyone and the option for book swap is just one of the amazing perks to this subscription, not to mention everything is hand designed! Alice really is amazing!
The September box was so worth the wait- the blanket is such good quality and the umbrella a nice surprise! I ordered a second box as a gift for a friend and that was dispatched within 24 hours despite how busy they have been in recent weeks. I look forward to this box every month and can’t wait to see what designs and products we get in the next few months.
I know there were many logistical issues getting this box out, but it was sooo worth the wait. I love my new reading blanket, it's so soft and snuggly. X
I got my first box this month and it’s safe to say that I’m glad I finally signed up! Such good value for money and I love that you can skip/pause at any moment — Alice works so hard and it really shows. Absolutely love and highly recommend!!
Each box never fails to impress me. The quality of the items is always the highest standard. Alice is so lovely and talented and professional. I cannot recommend this subscription highly enough.