Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
Royal Mail
Let customers speak for us
from 992 reviews
6 Stars 🌟.
May’s box may be my favourite so far! The quality (as always) is superb. Every little detail has been thought through by Alice, and you can tell how much effort she puts in to every item in the boxes!!
I ALWAYS look forward to my Wordy & Wild deliveries 😍😍.
I was trying to find somewhere that did a mystery book selection as a gift for my boyfriend’s birthday when I came across Wordy & Wild, and I am so glad I did. Even better, I found out they offer three books for an amazing price. I reached out to Alice via email to make sure my boyfriend would receive books that matched his favourite genres, and Alice and the team really hit the nail on the head. The selection was perfect and felt really thoughtful and well considered. Such a great gift and a really lovely experience from start to finish. I will definitely be buying one for myself as well!
Love this top! It is made of such a good cotton and a lovely feel on your skin! The sizing is accurate and definitely oversized! Amazing stunning graphics on the tea!
I love my items and the service in itself I’ve only had my first box but so far very happy with the ability to swap books and the quality of the items is great! Customer service has been really good I ordered a size I thought would be right but was too big, allowed me to send back and get the smaller size
I received my first book this month and I was very impressed! The jumper was a high quality and it was put to use right away. The options available for book swap is also fantastic!
This is a great box for anyone that is a book lover! I'm super picky about subscription boxes and this one is one of the absolute top tier for me. I'm really excited to receive Mays!
Have been getting subscription box for over a year and have levied them all. Especially fleece top and reading blacker is amazing. Always a good selection on book swap and Alice always replies to any email queries.
I practically live in the jumper from Aprils box
I love it!
I am getting so many comments about my jumper and my bag I’m basically a walking talking advert for Wordy & Wild 💕