Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
EVRI, however if EVRI does not deliver to your location we can ship your parcel via Royal mail, just contact us and let us know, this will increase the price of your subscription by £1.
Let customers speak for us
from 595 reviews
I'm very picky...
I am so picky about pyjamas!! These are the cosiest, comfiest, nicest pj bottoms I have ever worn! I was devastated to miss out on them (I'm in EU) when the box came out so they were my first order when shipping to the EU resumed and I'm delighted I got a pair :)
I had seen several bookstagram accounts that use this subscription and always love the look for it. I finally signed up a couple of months ago and love it! Alice really has done a great job at creating the best box! It’s like a big cozy hug from one book lover to another - it is clear with the amount of care and effort she puts into each month just how much she love it. I qlso love that you can do a book swap - although I haven’t had to use this yet with the great book picks so far!
So happy I treated myself to the October box!! Wordy & Wild are always so transparent with any slight issues etc, so I always trust them to delivery 100%! The items are so cute, great quality, and I love the option to change books before it’s sent out.
I have been eyeing up this book box subscription for almost a year and I'm so glad I have signed up. The items are fantastic. These was an issue with delivery of one of the items this month which was no bother as i know itll come next month. I'm so impressed with Alice's customer service and approach to problem solving. Looking forward to many monthly boxes of joy!! Thanks-Elen x
Super lovely small business and I just love that so much thought has gone into the products/book inside and it hasn’t got a bunch of random things added. Great quality too and I look forward to the next one!
My favourite moment each month is getting the notification that my box has shipped! The care and thought put into every box really shine through in the beautiful packaging and the treasures inside. Plus, I’ve discovered some fantastic new authors I might never have picked up otherwise!
Absolutely love this, was the first time I ordered and have ordered other items before, tshirt, jumper. Really great communication regarding any issues. Will definitely order again. Will tell my partner about the Xmas one.
Was so sad when the box couldn't be shipped outside of UK last year. But now I am so happy and love the box!! Especially looking forward to the november box, needed a sweatshirt in that color😍