Whether you’ve got a question about our subscription boxes or need help with an order, I’m here for you. Send a message in the contact form below, I can’t wait to hear from you!
Contact form
Frequently Asked Questions
If you have any other questions please fill in the contact form above.
How do I swap my book?
The book swap email is sent to all active subscribers on the 9th of the month. So make sure your email is contactable and your subscription is not paused, it may also be worth checking your spam folder! Book swaps close on the 17th. If you subscribe for the first time after the 9th, please send an email requesting the book swap form.
Can I buy a product in the box individually?
Yes, if a box does not sell out, all components will go up on the website after dispatch to be purchased individually.
When will my payment be taken?
Your payment will go out on the same date that you initially subscribed by default, however you can log into the portal and change it.
Can I change my size at any point?
Yes, you can change your size on the portal, or contact us via the website! Our sizing is standardised, meaning a M will measure the same pit-pit whether it's a t-shirt or sweatshirt.
What courier do you use?
Royal Mail
Let customers speak for us
from 1244 reviews
I've bought a spare one!
I received this in my subscription box, and I'm bit of a cup collector (but inadvertently not user.... :)) I've actually been using this one and I love it so much that I've just now ordered a spare one because I'm worried about something happening to the current one :D
I was worried about the leak-proof-ness and that's not been a problem, I wouldn't test it too hard but feels sturdy to carry around at work/out and about. Been great for fizzy drinks too - makes me feel just a bit fancier than drinking from a can!
I am late to the W&W party (disappointingly so!) but have gone back and ordered everything available in my size and this box was fantastic! The jumper fits to perfection and whilst I will wait until winter to wear it, I cannot wait! Such a high quality material, I love it!
I'm usually more of a hardback girlie but I've been loving the idea of the book subscription box that Alice has put together & had to give it a go! The quality of the bookish items is amazing & the fact you can swap your book is such a great idea! 100% recommend & will be carrying on the subscription 🥰
I loved this box so much! I think the jumper is so comfortable and really good quality! I liked that I got to pick what book I wanted!
I think for quality of the jumper it is worth the money! I will defo be purchasing more boxes in the future ☺️☺️
Came recommended by work colleagues and I was not disappointed. The attention to detail on the items is truly lovely and the knowledge that I have a new book to look forward to every month is beyond exciting - thank you
I look forward to delivery day every month. It's like a kinder egg for adults. I genuinely cannot wait to see what is inside and I haven't been disappointed yet! I have lots of friends that like books so I did think if there was something I wasn't so keen on that I could re-gift it. Spoiler alert... I haven't gifted anyone anything.
I’ve been waiting to sign up for a little while but I finally did and I’m so incredibly in love with the cup and embroidered bag I received this month! I’m so excited for all future items with how beautiful they all are. You can tell how much care Alice puts into planning and having these items made!
I absolutely loved the box. What I loved even more is that I had some issues with one of the items and Alice was extremely helpful and quick to support. Stellar customer service. Thank you!
I stumbled across Wordy & Wild on Instagram via Clare Macintosh and was immediately impressed with the contents of the subscription box.
I had to have it!
I subscribed and received the July box within a couple of days. The contents exceeded my expectations. the quality of the bag and insulated cup are amazing! And of course there is the book, which you can actually swap out if the chosen book is not your taste.
Worth every penny and I will be recommending to everyone.
Already looking forward to receiving my August box!